Thailand Flooding — Marsh Advice on Business Resiliency Preparation

AsiaNet 46969

SINGAPORE and BANGKOK, Oct. 26, 2011 /PRNewswire-Asia-AsiaNet/ —

As the worst floods in over 50 years continues to affect Thailand, Marsh, the world’s leading insurance broker and risk advisor, outlines steps that businesses should take to help them prepare before and during the emergency.

Flood Preparation

— Activate your Business Continuity Management procedures. Assemble emergency response teams to review plans and decision timelines.
— Identify any suppliers that might be affected by the floods, review contingency plans, and make alternative arrangements as needed.
— If a decision is made to close a facility, check the availability of key personnel and agree on when to close the facility and the time required to shut down operations and evacuate personnel. To ensure safety of personnel, no-one should be allowed to remain on site unless approved by local authorities, and personnel should stay clear of low-lying coastal areas. Remain in contact with employees and ensure that contact lists are current.
— Relocate, as required, any hazardous materials that could react with water.
— Identify, back up, and/or relocate vital records. Cover valuable equipment, furniture, and other property susceptible to water damage.
— Check all emergency and communications equipment, including generators and radios. Ensure that generators will start automatically and that power transfers properly. Fill oil and fuel tanks to capacity. Verify that all fire protection equipment and systems are in service.
— Follow local media reports to stay current with the flood’s progress and any advisory and mandatory evacuation orders.
— Address access to your site after the floods recede. In extreme conditions, this will be controlled by public authorities. Assemble supplies for the emergency response team.

Marsh’s property risk, business continuity, and crisis management experts are available to assist clients with any necessary preparations as well as post-event.

Marsh’s local dedicated claims team and client executives can also support clients in their business recovery in the event that they are impacted. The local teams are supported by our regional and international claims teams, including a team of specialists for large or complex claims. To file a claim, contact your client executive or contact:

Duncan Buchanan
Thailand Country CEO
Tel: +66-2695-7103

Somlurk Suwanpakdeechit
Thailand Claims Leader
Tel: +66-2695-7136

Marsh’s Disaster Recovery Portal

Marsh’s Disaster Recovery Portal ( ) provides Marsh specialists’ contact information and regularly updated information for clients. Marsh has also set up a hotline to which clients can direct insurance questions and file formal claims notifications.

About Marsh

Marsh ( ), the world’s leading insurance broker and risk advisor, teams with its clients to define, design, and deliver innovative industry-specific solutions that help them protect their future and thrive. It has over 24,000 colleagues who collaborate to provide advice and transactional capabilities to clients in over 100 countries. Marsh is a member of Marsh & McLennan Companies ( ), a global professional services firm with 52,000 employees worldwide and annual revenue exceeding US$10 billion, which is also the parent company of Guy Carpenter ( ), the risk and reinsurance specialist; Mercer ( ), the provider of HR and related financial advice and services; and Oliver Wyman ( ), the management consultancy. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges. Follow Marsh on Twitter @Marsh_Inc.